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FAQ

What are your shipping options and costs?

We provide complimentary shipping for all orders, regardless of the item value, with set shipping times. Standard shipping typically takes 7 to 14 days.

Please note if you are ordering for a special holiday or event, we recommend placing your order at least three to four weeks in advance to ensure timely delivery.

For more information, please visit our Shipping and Processing page on the website for full details.

Do you offer international shipping?

Yes, we offer international shipping to select countries. Delivery times vary depending on the destination. During checkout, you can enter your address to see the available shipping options.

We do not ship to the following countries:

Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, The Gaza Strip region in Palestine, Ecuador, Cuba, Iran, Syria, North Korea, Afghanistan, Brazil, New Caledonia, Israel, Sudan, Yemen, Niue.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and some digital wallets. Payment options are displayed at checkout.

How do I contact customer service?

You can contact our customer service team via email at marnisshopscustomercare@gmail.com or through our website’s contact form. We also offer live chat support during business hours for immediate assistance.